Oct. 22, 2025
Starting in November, claims status responses in the Availity Essentials Claim Status tool will include the options view explanation of benefits and remittance viewer for access to claim payment details. With these updates, you’ll experience a similar process with multiple payers when verifying real-time claim status for your patients.
These options will appear in the status response even if there is no claim payment. They may not be available if a claim is newly finalized or hasn’t been received, or if there isn’t enough data to locate it. If you’re unable to access either of these features, use the remittance viewer in the Availity Claims & Payments menu or the Provider Claim Summary application in our Payer Spaces.
For more information, attend an Availity claim status training. You must be registered with Availity Essentials to sign up for and attend a session. Also refer to our Claim Status page and access the user guide for more information.
These changes aren’t applicable to Blue Cross Medicare AdvantageSM claim responses.
Availity is a trademark of Availity, LLC, a separate company that operates a health information network to provide electronic information exchange services to medical professionals. Availity provides administrative services to Blue Cross and Blue Shield of Oklahoma. BCBSOK makes no endorsement, representations or warranties regarding third party vendors and the products and services they offer.